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Frequently Asked Questions

Frequently Asked Questions

Check out our Frequently Asked Questions and find out what other customers have asked about Banqup.

Banqup

What is Banqup?

Banqup is the simplest and smartest tool for digital administration. Banqup simplifies administration and invoicing processes on a single digital platform. With Banqup, businesses spend less time on administration and invoicing, and more time on growing their business.

How does Banqup work?

Easily send your invoices, invoices and financial documents to your Banqup platform; Or via email, drag and drop by taking a picture on your smartphone. Learn more about the different upload methods through our blog.

Banqup's OCR (Optical Character Recognition) technology then converts the text and data on your financial documents into digital files. This not only significantly reduces data entry, but also means that your document becomes digital. Give your accountant access to your digital documents and track the status of your invoices.

Who is Banqup for?

Banqup is designed for small and medium-sized enterprises, micro-enterprises, self-employed and freelancers. With Banqup, these types of businesses no longer have to worry about paper financial documents and can easily transition to digital administration. Banqup is a simple and smart solution that saves time for businesses by providing the right functional tools for managing administrative and financial processes in one digital place.

Additionally, with the ability to give your accountant and bookkeeper access to your financial documents, you can be sure that your accountant has all the information they need to manage your tax returns.

What does it mean for my business?

Banqup means having the tools to manage administrative and financial processes through a single digital solution.


Businesses will no longer need paper, physical documents, and will no longer have to enter data and manage their finances in more than one place.

Banqup provides a clear overview of all incoming and outgoing invoices, which means less time is spent on administration and more time on advancing your business.

Do I need any prior knowledge of digital administration software?

No! Banqup is an easy-to-use solution to set up and use, perfect for businesses with extensive or no knowledge of digital administration. Check out our support guides, mini tutorials, and blog for additional support.

What is OCR technology?

OCR stands for Optical Character Recognition.

OCR is a technology used to extract data electronically. Banqup scans invoices and documents and extracts data from there.

Banqup always uses automatic OCR, which is included by default in all subscriptions. Banqup also has manual OCR for 100% invoice recognition, for this your customers need a Banqup Premium subscription.

How do I sign up for Banqup?

Signing up for Banqup is easy. Check out our beginner's guide for an easy registration process on Banqup.

Is Banqup difficult to set up and use?

No! Banqup is an easy solution to set up and use, perfect for businesses that have extensive or no knowledge of digital administration. Check out our support guides, video tutorials, and blog for more help.

How do I allow my accountant or bookkeeper to access my Banqup account?

Using Banqup, it's easy to share your documents with your accountant or bookkeeper. You can share them automatically from the platform via email, or give the accountant access to your Doc Center.

Pricing policy

How much does Banqup cost?

For you as an accountant, Banqup is free. Take a look at the pricing page to understand the different tiers and prices for your customers.

Does Banqup offer a free trial?

Banqup does not offer a free trial, but we do offer a free subscription as part of the FREE package for 50 documents per year. See our pricing page for full details.

Support

How can I get Banqup support?

Both your company and your customers can get in touch with Banqup's customer service team. You can do this by email or fill out the inquiry form on our support page. See the support page for all options.

Is support included in every subscription?

Yes, of course. Not only can you watch tutorials and video tutorials on the Banqup website, but you can also call the Banqup customer support team to help you with any questions you may have. Visit the support page to see the support options.

We've got you covered

Even more Banqup support

Take a look at more ways in which your business or accounting firm can get additional Banqup support.

Start using Banqup

Start seeing the benefits of digital business with Banqup. Activate your account today.

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